To locate the serial number for your power base, look at the law tag attached to the cover, the power down box under the base and on the frame right below the foot end of the base. There should be a law tag sewn into the tape edge or seam of the mattress, usually at the head of the item (sometimes on the bottom of the mattress). Experience our comfy mattresses for yourself by visiting a store near you. Report . Material Type. But if its truly a latex mattress, the percentage should be well over 50% to even be considered a latex mattress. Use a supportive, rigid, non-yielding foundation to support your mattress, ... period is based on the code printed on the product label or law tag from the date of the original purchase. find a store. The URN identifies the manufacturing facility which produced the product. LaW tag saMPLe attached to every serta sleep set is a law tag (see sample left) which includes a warranty code number. Pam H 7 months ago. You can call Serta at (888) 708-1466 toll free number, write an email, fill out a contact form on their website www.serta.com, or write a letter to Serta, Inc, 2600 Forbs Ave, Hoffman Estates, Illinois, 60192-3723, United States. Mattress Range Purchased. News to wake up to. He was referring to the warranty tag which was ripped off. The manufacturer's tag on your mattress is legally there to note its stuffing materials. I bought a $1500 Sealy mattress from Sleep Country 02/2005. Many mattress manufacturers such as Sealy, Simmons and Serta require these tags to be produced in the event of a warranty claim. Sealy proudly supports you 24 hours a day with quality affordable divan beds and mattresses since 1881. I called Sealy to discuss my back and hip issues prior to purchase and they assured me the support from the recommended mattress was amazing. // } else { Copy the Warranty Code and 12 digit Serial Number into the spaces provided below. Popular culture Prefer to get in touch with us? To improve your shopping experience, please update your device to the latest version of iOS or Android OS. A mattress protector is recommended and it may be worthwhile to consider a waterproof protector for children's mattresses. The duration of any applicable implied warranties, including but not limited to the implied warranties of merchantability and fitness, shall not exceed the term of this limited warranty. Examples of these departments are: Primary Phone Number: ()- OR. to determine the terms of your warranty, match the warranty code with the appropriate line in the warranty schedule. Find the best mattress for your sleep style. Q. Max file size is 3MB. We look forward to hearing from you, Like. Submit the four photos along with a copy of your purchase receipt. Provide proof of purchase. There are no rules or regulations pertaining to Mattress Labels other than ‘Truth in Advertising’ type laws. Please copy the Serial Number, Warranty Code and Bed Name into the spaces provided below. Sealy Care Guide, Tip #3. It is required by law on every mattress. Discover all day benefits with a Sealy bed today. A law label is a legally required tag or label on new items describing the fabric and filling regulating the United States mattress, upholstery, and stuffed article (e.g., pillows, plush toys, comforters, etc.) To determine the terms of your warranty, match warranty with the appropriate line in warranty schedule. (f) “One of a kind” exemption for physician prescribed mattresses and mattress pads. • The mattress law tag can be located at the top-left or bottom-right corner of the mattress, between the mattress and base. Register now to protect your purchase. Serial Number (listed on the tag attached to your mattress) Select Your Mattress Model Mattress Collection. The law tag is the tag on the back of the mattress that says “do not remove under penalty of law.” The “law” part only refers to the mattress retailer and manufacturer. This can be any factory in the world whose products are sold in the U.S. Law Labels are governed on a state-by-state basis by various departments. Sealy includes Sealy and Stearns & Foster branded shipments. I would like to thank Sealy for making contact and working with us to resolve the problem. Photograph top using tape measure and wood rod to demonstrate depression. The second image is a law tag that says "contents sterilized" which means that your mattress is either a comfort return or a warranty return that has been sterilized prior to being resold. Serta shows you an example in the warranty card details here. No. Comply with additional requests. We can print your Mattress Labels on either Satin Polyester or Non-Satin Polyester. Mattresses can and often do have their legitimate warranties voided due to the use of an improper foundation/frame, stains, and removing the law tag. To determine your warranty terms locate the mattress law tag and find the "Warranty" field shown on sample law tag below. Don’t use dry cleaning fluid of any type on your mattress. What's this? I bought a $1500 Sealy mattress from Sleep Country 02/2005. // if (jQuery(window).scrollTop() > num) { Discover all day benefits with a Sealy bed today. It may also have the date your mattress was made. Prior to this bed purchase, when did you last buy a bed? Rating 4.700063 out of 5 (63) From £249.00. Mattress Labels are more of a ‘packaging’ label. Purchase select Tempur-Pedic mattresses and receive a $300 Instant Gift or purchase select Stearns & Foster or Sealy mattresses and receive a $200 Instant Gift. Choice of Retired Model: > If your current mattress is a retired model, we'll provide you with an option most comparable in "feel" or the option to upgrade to the model of your choice for an additional fee. We have truly appreciated their efficiency and assistance. // } Check underneath the registry number on the bottom of the tag. This means leave it on the mattress and if it comes loose or you choose to remove it, then be sure to attach it to your sales receipt. Warranty/Guarantee Mattress Care Guide FAQs Contact Sealy . // }); By subscribing to our communication channels, you acknowledge and give consent to us under the Personal Data Protection Act. The pillow top has been bunching 2- 3 inches in parts and it not comfortable. The tag can be found without removing the zippered cover as it is located outside of the zippered cover. 5) Tags tell you what’s inside. If the product purchased is discontinued, Sealy has sole discretion to determine the retail price of a comparable We look forward to hearing from you, Like. Sign up to our newsletter to stay up to date with our latest deals and offers. next step. It would be the equivalent of filing off the VIN from a car and expecting the warranty to be honored. There will be an inspection fee. Add to wishlist. These chemicals will damage some of the construction materials. I believe it had a 10 year warranty. He asked me where the tag was? All mattresses are required by law to have a tag. Pam H 7 months ago. A question we’re often asked is why is it illegal to remove pillow and mattress tags. You will need your original receipt, a photo of the warranty defect, and the Mattress law tag to proceed. Monthly Household Income. Other Mattresses. Claim Number: 2 of 3. Any personal information provided to Sealy will be held in accordance with Sealy's. Mattress buyers should carefully study the non-prorated and prorated terms of their mattress warranty. Simply match the Warranty Code from your mattress’ law tag with the same code on this warranty schedule. The law tag is the black and white tag that lists the comfort layers as a percentage. Unbeknownst to … Sales Invoice Number/Delivery Order Number. We have truly appreciated their efficiency and assistance. Rating 4.800064 out of 5 (64) From £549.00. An “X” before and after sku on law tag indicates it is a floor sample or the word sample indicates the same. Law Tag No. You are also entitled to have the goods repaired or replaced if the goods fail … For example, if the Current Manufacturer’s Suggested Retail Price for your mattress is $500 and the Warranty Code on the law tag of your mattress is 5/10, for any warrantable repairs or replacement in year 8 of ownership, the deductible will be (500 x 8)/10, or $400. mattress is $500 and the Warranty Code on the law tag of your mattress is 5/10, for any warrantable repairs or replacement in year 8 of ownership, the deductible will be (500 x 8)/10, or $400. Paste documents and photos into online Warranty Claim Form which must be submitted in 45 days. Leanne S Innisfil, ON; About Sealy; Warranty Information ; Contact Us; FAQ; Cocoon by Sealy; Commercial Hospitality; Overall products score among hybrid mattresses as compiled by Consumer Reports (2016, 2017), rating mattress support, durability and stability. I had Sleep Country's warranty people at my house yesterday and he took pictures and told me they are not suppose to bunch. The mattress was made closer to the delivery date. The word Somerset may be a clue but the brand is not mentioned so it is like searching a for a needle in a haystack. Sign up. Upload Receipt (optional) | Browse Upload Law Tag (optional) | Browse We are only able to accept images that are saved in the most common formats, .jpg, .png, or .pdf. I would like to thank Sealy for making contact and working with us to resolve the problem. Don’t smoke in bed. A list of the most popular browsers can be found below. Sign up to receive our latest product news and special offers! // jQuery(window).bind('scroll', function () { Please indicate the age of the primary user of this bed. Mattress Top and Feel. Report. The tag can be found without removing the zippered cover as it is located outside of the zippered cover. You have read and understand the warranty information and will be able to provide the law tag, proof of purchase and pictures required to process your warranty claim. This is helpful if you develop allergies. He was referring to the warranty tag which was ripped off. Select your Instant Gift from your choice of sleep accessories. find your new sealy. All mattresses are required by law to have a tag. *Sealy ranked top U.S. bedding producer in 2019 by Furniture Today based on estimated wholesale shipments. If your mattress is discontinued, Sealy has sole discretion to determine the retail price of a comparable mattress model that will be used to … The pillow top has been bunching 2- 3 inches in parts and it not comfortable. Warranty Schedule. It’s easy to determine the length of your warranty and it’s terms. You can check the contents of your mattress to ensure that you're not allergic to anything inside. next step. Crap customer service. If convenient, can you please reply via private message with your full name, contact number and unique customer care number (located on the law tag, sewn into the boarder of your mattress). • DOTN’ remove the law tag at the end of your mattress as this has the identification needed to establish your warranty rights. For example, if the Current Manufacturer's Suggested Retail Price or your mattress is $500 and the Warranty Code on the law tag of your mattress is 5/10,for any warrantable repairs or replacement in year 8 of ownership, the deductible will be (500 x 8)/10, or $400. It's so easy. The purchase receipt is required unless purchased direct from Tempur-Pedic. This means leave it on the mattress and if it comes loose or you choose to remove it, then be sure to attach it to your sales receipt. Palatial Crest Exquisite Adjustable Enhance Premier Hybrid Aspire PostureLux PosturePremier. This tag is sewn into the border of your mattress and foundation and must not be removed. Don’t remove the law tag located at the end of your mattress. The end-user is free to remove it whenever he or she wants, but this voids the warranty. Do you have anything from the time of original sale or are there any other indicators of brand on the bed? Sealy Activ 2200 Pocket Gel Pillowtop Mattress. No person subject to the Flammable Fabrics Act shall manufacture for sale, import, distribute, or otherwise market or handle any mattress or mattress pad which is not in compliance with § 1632.31. Do not remove the law tag located at the end of your mattress. Can you please reply via private message with your full name, contact number and customer care number (located on the law tag of your mattress). Add to wishlist. Copy the Warranty Code and 12 digit Serial Number into the spaces provided below. Hi, Someone told me that the law label that comes on the mattress with a date of mfg. Add to wishlist. Normal body indentation not associated with sag in foundation of less than 1½" for any Sealy mattresses excluding some OPTIMUM mattresses, is not covered. Don't allow anyone to jump on your mattress - abuse is not covered by Sealy's guarantee. Law Labels in most states require the display a Uniform Registry Number (URN). Your phone or tablet is using software unsupported by our website. Neither the company we purchased the mattress from, nor Sealy will even talk to us about the warranty without the law tag. Sealy proudly supports you 24 hours a day with quality affordable divan beds and mattresses since 1881. Type Of Registration. Sealy mattress no good! Call now! Palatial Crest Exquisite Adjustable Enhance Premier Hybrid Aspire PostureLux PosturePremier, Warranty/Guarantee Mattress Care Guide FAQs Contact Sealy, Mattress Selector Mattress Sizes Customer Reviews Mattress Buying Guide Mattress Blog, Our History and Heritage Latest Promotions Hotel Listing Hospitality/Export Latest News CSR, This form registers your product and helps us get to know our consumers. Warranty Code from your mattress’ law tag with the same code on this warranty schedule. The month and year the mattress … means that the ticking was made on that date. Your guarantee protects you from the day you purchase your sleep set and continues according to the period found on the law tag. Do NOT destroy the law tag label as it MUST be retained for warranty coverage. For example, if the Current Manufacturer's Suggested Retail Price or your mattress is $500 and the Warranty Code on the law tag of your mattress is 5/10,for any warrantable repairs or replacement in year 8 of ownership, the deductible will be (500 x 8)/10, or $400. Don't allow anyone to jump on your mattress - abuse is not covered by Sealy's guarantee. The law tag should tell you the model name of the item and that should match what you were provided on your receipt. The manufacturer's tag on your mattress is legally there to note its stuffing materials. In the event that we repair your sleep set your Sealy warranty will continue to cover any service work completed by Sealy of Australia. You are entitled to a replacement or refund for a major failure and for compensation for any other loss or damage. The law tag is the tag on the back of the mattress that says “do not remove under penalty of law.” The “law” part only refers to the mattress retailer and manufacturer. This would also indicate that the manufacturing date is almost certainly 2012 and it wouldn't be covered under warranty in either case. No, I would not like to receive communications from Sealy Singapore. Normal body indentation not associated with sag in foundation of less than 1¼" for OPTIMUM mattresses with the Warranty Code … Failed to load brands. his serves as a means of identification to establish your warranty rights, in the rare event any service need arises. industry.Typically these tags begin with a phrase such as This tag may not be removed under penalty of law except by the consumer. Dispose of packaging plastic immediately (these bags are polyethylene and are recyclable). 1. Report . // jQuery('#mainheader').removeClass('sticky'); It's not a new mattress. After you are registered, we will keep a record of your purchase (so you don’t have to) in case you need to … The big 4 mattress makers Sealy, Serta, Simmons and Spring Air warranties all require preservation of the mattress tag. If you also have found yourself wondering this, wonder no more. 2. Sleep accessories must be added to the same transaction as the qualifying mattress purchase. Terms & Conditions. Add to wishlist. Don’t use dry cleaning fluid of any type on your mattress. Report. Dispose of packaging plastic immediately (these bags are polyethylene and are recyclable). his serves as a means of identification to establish your warranty rights, in the rare event any service need arises. For the purpose of registering the guarantee the product purchased is identified by the barcode. Write a review on ProductReview.com.au! You can check the contents of your mattress to ensure that you're not allergic to anything inside. Do you think this is so? These chemicals will damage some of the construction materials. Dwelling Type. Report. Don’t remove the law tag located at the end of your mattress. Monthly Household Income. Normal body indentation not associated with sag in foundation of less than 1½" for any Sealy mattresses excluding some OPTIMUM mattresses, is not covered. Please try to refresh the page again. Removing the law tag. This contains care and content details vital to your guarantee. • DOTN’ remove the law tag at the end of your mattress as this has the identification needed to establish your warranty rights. A. I had Sleep Country's warranty people at my house yesterday and he took pictures and told me they are not suppose to bunch. Choose options. Many sales associates don't even know that the level number is printed on the law tag. For example, if the Current Manufacturer's Suggested Retail Price or your mattress is $500 and the Warranty Code on the law tag of your mattress is 5/10,for any warrantable repairs or replacement in year 8 of ownership, the deductible will be (500 x 8)/10, or $400.